One (1) month premium members may cancel their subscription at any time during the initial thirty (30) day period following registration and receive a one hundred percent (100%) refund of their respective membership price. No refunds will be issued after the first thirty (30) days of Service. Directive 2011/83/EU provides you the right to cancel your purchase within (fourteen) 14 days for any reason. The 14 day “cooling off” period begins from the date you receive the digital product. If you choose to cancel your order you must provide us with notice in writing prior to the expiration of the 14 working day “cooling off” period. You will receive a refund no later than 14 days after we have received the notice.

Your purchase of the membership is accompanied by the statutory withdrawal period. You can only cancel your initial purchase if you have NOT used your subscription. You take your subscription in to use the moment you complete the purchase and log on to www.BestPlayerWins.com. If you want to use this right, you must immediately after the initial purchase log off and not log in again. Then you should contact the Customer Care team by telephone (+44 1484 509142) or email (support@bestplayerwins.com) to inform them that you regret your purchase. You will then get your subscription canceled and receive a form which you must complete and return, then after this, your money will be refunded. Since you have entered into an agreement for a subscription service, it is only right to cancel this agreement and not in connection with the running payment.